THE ROLES AND SOCIAL RESPONSIBILITIES OF ENTREPRENEUR TOWARDS CUSTOMERS, SOCIETY AND SUPPLIERS

 30.1.2019

Assalamualaikum and good morning. My name is Nur Izlyn Erinna binti Rosli, so today I want to talk about The Roles and Social Responsibilities of Entrepreneur toward Customers, Society/Community and Suppliers.

Customers

v Sell quality products at fair price. Its mean, when we have to sell some product, we have to sell to all with the same price, we can’t sell with different price for example, with our family we sell product cheap price but wih someone else sell high price.

v Treat customers as kings and do not think of them only when you have a pressure to meet your targets within the stipulated time frame. For example customer is always right, what are they saying we have to hear and take it serious.

v Never lie to customers. If we want to sell properly, we can not deceive the customer. We must sell the goods honestly and sincerely that our sustenance is blessed.

Society/community

v job creation and environmental observation.

v A society is prosperous only to the degree to which it rewards and encourages entrepreneurial activity because it is the entrepreneurs and their activities that are the critical determinant of the level of success, prosperity, growth and opportunity in any economy.

v The most dynamic societies in the world are the ones that have the most entrepreneurs, plus the economic and legal structure to encourage and motivate entrepreneurs to greater activities.

Suppliers

v be fair with his suppliers by paying them on time as agreed upon. When we want to deal with people, we must be on time, other will respect us.

v Plain Speaking - In the most basic sense, it is important to offer suppliers a fair opportunity to earn your business through open communication.

v Paying Bills - Some buyers take suppliers for granted when it comes to paying invoices.

v Social Responsibilities - Social responsibility is necessary in a business world where customers have access to efficient technology and communication tools. 

v Supplier Development - Though it's not an obligation, some trade buyers take on the responsibility of supplier development. This strategy often fits into an integrated supply chain where you view suppliers as virtual partners.